It’s been only several weeks now since Steve handed over the day to day operations of CSA and already many strengths of CSA have become very apparent to me.

As a provider of world class data logging and environmental monitoring solutions, “you the customers”, are very much in focus during the CSA succession implementation.

We demonstrated our commitment to maintaining our market leadership position by passing on price decreases of up to 10% as a result of the continual strength of the Australian dollar. As a small company based in Australia we are aware of the effects of the strong economy and substantial inflation on local products and services and we are working very hard to maintain our competitive price on products and outstanding support to all customers.

This year we will be very active supporting the various industry trade shows and I will make a concerted effort to attend them and hopefully meet many of you in person. I will be attending OzWater 2011 in Adelaide in May. Later in the year we will be present at the Bushfire CRC Conference Sydney, Irrigation Australia in Launceston and OZflux in Perth. Additionally, Steve and I will visit several of our customers over the next few months as part of the handover process.

I also recommend customers take advantage of the suite of training courses on offer. Our products very often are integrated into complex measurement systems and our specialised training will benefit users of these systems immensely.

As the new MD I will be working closely with the CSA team to ensure we continue providing our customers with excellent products at exceptional value for money with outstanding support.

Unfortunately Cyclone Yasi cut power to our premises for over a week and we were unable to operate over that time. It was a timely reminder of how the environment affects our daily lives and I am looking forward to working in a company where our products are used to monitor nature’s ever-changing and unpredictable elements.

Finally should you feel compelled to contact me directly with comments and suggestions please contact me on rob@campbellsci.com.au, or at our Townsville office on +61 7 4772 0444.


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