General

+61 (0)7 4401 7700, +61 (0)7 4755 0355 fax

Email: info@campbellsci.com.au 

Website: www.campbellsci.com.au

CSA

Sales & Support

We've implemented a ticketing system to help track sales and support inquiries in order to further improve the quality of customer service we provide. 

You will receive a confirmation email that your inquiry has been received and a username and password to use to log in to our helpdesk website

You can view all of their open tickets, look through technician replies, post responses and rate the quality of support they have received.

When a technician replies to a ticket, you will be notified by an email containing the reply and a link to the ticket on our website. You will then have the option of replying to the email as normal, or entering the website to see the ticket history and then send a response.

More information on setting up and using a CSA Helpdesk account can be found in this document.

Addresses

Delivery address:

411 Bayswater Road

Garbutt, QLD, 4814

Australia

Postal address:

PO Box 8108

Garbutt, QLD,4814

Australia

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